https://docs.stormforge.io/docs/reference/ Recent content in Reference on StormForge Documentation Hugo en-us https://docs.stormforge.io/docs/reference/faq-security/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs.stormforge.io/docs/reference/faq-security/ <p>You asked:</p> <ul> <li><a href="#soc2-reports">How does one access StormForge SOC 2 compliance reports?</a></li> <li><a href="#how-is-optimize-live-deployed">How is Optimize Live deployed?</a></li> <li><a href="#what-data-do-you-collect">What data do you collect?</a></li> <li><a href="#how-do-you-collect-data-and-where-is-it-stored">How do you collect data and where is it stored?</a></li> <li><a href="#how-long-is-data-stored-for">How long is data stored for?</a></li> <li><a href="#who-has-access-to-customer-data">Who has access to customer data?</a></li> <li><a href="#federated-sso">Does StormForge support federated single sign-on?</a></li> <li><a href="#which-stormforge-service-urls-must-be-on-the-organizations-allowlist">Which StormForge service URLs must be on the organization&rsquo;s allowlist?</a></li> <li><a href="#metrics">What metrics does StormForge collect?</a></li> </ul> <h2 id="soc2-reports">How does one access StormForge SOC 2 compliance reports?<a class="td-heading-self-link" href="#soc2-reports" aria-label="Heading self-link"></a></h2> <p>StormForge is SOC 2 Type 2 compliant as determined by an audit completed by an accredited auditing firm. You can request access to the SOC 2 reports on the <a href="https://www.stormforge.io/resources/soc-2-compliance/">SOC 2 Compliance Reports</a> page.</p> https://docs.stormforge.io/docs/reference/statuses/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs.stormforge.io/docs/reference/statuses/ <p>You can view workload recommendation status details in these locations:</p> <ul> <li>In workload lists on the Overview and Workloads pages</li> <li>On the Workloads Summary page: Click <strong>View Summary</strong> on the Workloads page and drill down by status, error, or warning</li> <li>In the <strong>Recommendation</strong> section of the workload details page header  </li> </ul> <!-- Learning: link to configurable learning period when available --> <table> <thead> <tr> <th>Icon</th> <th>Status</th> <th>Description</th> </tr> </thead> <tbody> <tr> <td><img src="https://docs.stormforge.io/img/docs/ol-status-wl-learning.png" alt=""></td> <td>Learning</td> <td>Indicates one of the following: <strong>Preliminary recommendations are available</strong> based on data collected so far; complete recommendations will be available when the workload&rsquo;s <a href="https://docs.stormforge.io/docs/configure/settings/apply-settings/#learning-period">learning period</a> is complete. <strong>Waiting for Data</strong>: A workload (typically a CronJob) has not run yet and Optimize Live is waiting for data. No action required.</td> </tr> <tr> <td><img src="https://docs.stormforge.io/img/docs/ol-status-wl-ready.png" alt=""></td> <td>Ready</td> <td>A recommendation is available to apply to this workload and will be applied if auto-deployment is enabled; otherwise, you can it apply manually.</td> </tr> <tr> <td><img src="https://docs.stormforge.io/img/docs/ol-status-wl-info.png" alt=""></td> <td>Informational</td> <td>Provides additional details about a recommendation, for example, the recommendation was constrained by bounds, HPA is at min or max replicas. See the banner on the workload page for details. No action required.</td> </tr> <tr> <td><img src="https://docs.stormforge.io/img/docs/ol-status-wl-unsup.png" alt=""></td> <td>Unsupported</td> <td>Recommendations are not provided in these scenarios: corrupt usage data; <code>batch/v1</code> Jobs that run for less than 10 minutes; when an HPA oscillates between min and max replicas, scales on &gt;1 resource or containerResource metric, or has a <code>target.averageUtilization</code> &gt;=100. Typically, no action is required. For details see the <a href="https://docs.stormforge.io/docs/reference/troubleshooting/#unsup">Unsupported workloads</a> section of the Troubleshooting topic.</td> </tr> <tr> <td><img src="https://docs.stormforge.io/img/docs/ol-status-wl-error.png" alt=""></td> <td>Error</td> <td>Error types include recommendation failure, scaled to zero, missing data, expired recommendations, and applier failure. For details and troubleshooting steps, see the <a href="https://docs.stormforge.io/docs/reference/troubleshooting/#errors">Errors</a> section of the Troubleshooting topic.</td> </tr> </tbody> </table>